Platform Overview & Architecture
Understand how Teyweb powers your ecommerce store from storefront to dashboard
What is Teyweb?
Teyweb is an all-in-one e-commerce platform and commercial operating system engineered for merchants across Africa, the diaspora, and emerging global markets. It gives business owners enterprise-grade tools to build branded online stores, process multi-channel payments, manage multi-location inventory, fulfill orders, and scale their businesses without writing a single line of code.
Unlike traditional generic web builders, Teyweb is purpose-built for retail commerce. Every feature—from split bank payouts and automated abandoned checkout recovery to Nigerian KYC verification and responsive theme customization—is integrated natively into a single cohesive ecosystem.
Operator & Entity Information
Teyweb is owned, engineered, and operated by Teyweb Technologies Limited. All transactions, platform protections, and terms of service are governed under registered corporate standards.
Platform Architecture & Monorepo
Teyweb runs on a high-availability modern multi-tenant architecture with specialized applications divided across clear system boundaries:
Each application operates independently to maximize performance, security, and scalability while sharing a centralized backend and unified authentication layer.
| Application | Role | Target Audience | Access URL / Domain |
|---|---|---|---|
| Merchant Dashboard (Client) | Operational hub for catalog, orders, payouts, and settings | Store owners and staff | app.teyweb.com |
| Storefront Suite (Store) | High-speed Next.js dynamic customer shopping experience | End buyers & shoppers | {store}.teyweb.com or custom domain |
| Marketing & Docs (Main) | Public landing site, plan pricing, and documentation hub | Public, prospects, merchants | teyweb.com & teyweb.com/docs |
| Customer Account Portal | Centralized order tracking, wishlist, and profile management | Registered buyers | accounts.teyweb.com |
| Platform Admin | Superadmin controls, KYC review, and system telemetry | Teyweb compliance staff | admin.teyweb.com |
Key Commercial Capabilities
Teyweb provides an extensive suite of out-of-the-box features tailored to day-to-day retail operations:
Catalog & Variant Management
Create products with complex multi-attribute variant matrices (Size, Color, Material), per-variant SKU/barcode tracking, cost price (COGS) margins, and bulk CSV import/export.
Storefront Theming & Visual Customization
Choose from 6 switchable, high-conversion templates (Artisan, Bold, Default, Minimal, Modern, Tech) and personalize branding with real-time color palettes, fonts, and custom CMS pages.
Flexible Payments & Automated Payouts
Accept customer payments via debit/credit cards, USSD, and bank transfers with slip verification. Receive automated settlement directly into verified Nigerian commercial bank accounts.
Logistics, Delivery Zones & Pickup
Configure regional delivery zones, flat-rate or weight-based shipping fees, free shipping thresholds, and local store pickup locations.
Marketing & Conversion Tools
Drive sales with alphanumeric coupon codes, free shipping vouchers, campaign broadcasts, and an automated abandoned checkout recovery system.
Smart Inventory & Reorder Intelligence
Maintain healthy stock with real-time inventory valuations, 30-day sales velocity burn rate forecasting, low stock runway alerts, automated vendor purchase order generation, and complete stock movement audit logging.
Diagnostic Product Analytics
Analyze catalog performance across custom timeframes (7d to 1y), visualize stock vs demand on the 4-Quadrant Demand Matrix, identify revenue concentration via Pareto 80/20 distribution, and optimize gross profit margins.
Data Portability, Bulk Import & Takeouts
Zero platform lock-in. Migrate existing catalogs via bulk Excel/CSV with automated Cloudflare R2 image ingestion, or download complete store archives in standardized JSON format for accounting and disaster recovery.
Regional African & Global Commerce
Teyweb is designed to overcome specific challenges faced by merchants operating in emerging markets:
1. Dual Payment Rails: Support for both automated instant card/USSD gateways (Flutterwave, Paystack) and manual direct bank transfers with uploaded payment receipts for customer convenience.
2. NUBAN Bank Verification: Real-time validation of Nigerian bank accounts before payout configuration to eliminate transfer failures.
3. Compliance & KYC: Tiered identity and business verification through CAC (Corporate Affairs Commission), BVN, and NIN integrations to protect merchants from fraud and comply with financial regulations.
Tenant Security & Isolation
Every merchant store is strictly isolated. Database queries and API endpoints enforce server-side tenant scoping based on your authenticated session token, ensuring that no vendor can ever view or modify another store's records.
All communication is encrypted using TLS/HTTPS, sensitive credentials are cryptographic hashes, and static customer assets are served via high-speed Cloudflare R2 object storage with global CDN caching.
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